Contact Us
We are committed to providing exceptional customer support to all players across New Zealand. Our dedicated team is available through multiple communication channels to assist with your gaming experience, account inquiries, and any concerns you may have regarding our pokies platform.
Available Support Channels
Our customer service department offers several convenient ways to reach our professional support team. Choose the method that best suits your needs and urgency level.
- Live chat support available directly through our website interface
- Email correspondence at [email protected] for detailed inquiries
- Phone support via our New Zealand helpline at 09-555-7890
- Response times typically range from immediate assistance via chat to 24-48 hours for email queries
When contacting our support team, please have your account information readily available to expedite the resolution process. Our representatives are trained to handle various matters including technical difficulties, payment processing, responsible gambling guidance, and general platform navigation assistance. All communications are handled with strict confidentiality in accordance with New Zealand privacy legislation and our internal data protection protocols.